Privacy Policy & Disclaimer

Information we collect

This site collects limited information to operate the website and respond to inquiries:

• Analytics data — We use website analytics to understand how visitors use our site (pages viewed, time on site, general geographic region, browser type). This data is aggregated and does not identify individual visitors.
• Contact form submissions — If you submit a form on this site, we collect the information you provide (such as your name, email, phone, and message) so we can respond to your inquiry.
• Accessibility feedback — Information submitted through our accessibility feedback form is used to identify and remediate barriers on the site.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

How we use your information

Information you provide is used solely to respond to your inquiry or to improve the website. Contact form submissions are routed to Leslie Hayman, Dispatch Manager, and are retained in accordance with applicable Ohio public records retention schedules.

Cookies

This site uses cookies for basic functionality and analytics. You can disable cookies in your browser settings, though some features of the site may not work as intended without them.

Email confidentiality disclaimer

Communications sent to South Summit Dispatch via email or this website are not guaranteed to be secure or confidential. Do not send sensitive personal information (such as Social Security numbers, medical information, or financial account details) by email.

If you receive an email from South Summit Dispatch in error, please notify the sender and delete the message.

Public records notice

South Summit Dispatch is a public entity subject to Ohio’s public records law (Ohio Revised Code Section 149.43). Communications sent to this office — including emails, contact form submissions, and other correspondence — may be considered public records and may be subject to disclosure upon request.

Do not include information in your communication that you would not want released as a public record.

Not for emergencies

This website is not monitored for emergencies. For emergencies, dial 9-1-1. For non-emergency dispatch matters, call (330) 899-1047 during business hours.

Third-party links and services

This site links to external websites, including the City of Green’s South Summit COG meeting archive and member community sites. South Summit Dispatch is not responsible for the content, privacy practices, or accessibility of third-party sites.

The Aurelian AI chat widget on our home page is provided by a third-party service. Conversations with the chat widget may be processed and stored by Aurelian under their own privacy terms.

Changes to this policy

We may update this policy periodically. The “Last updated” date at the top of this page reflects the most recent revision. Material changes will be communicated through a notice on the site.

Questions

For questions about this privacy policy or to request public records:

Leslie Hayman, Dispatch Manager Email: lhayman@southsummitdispatch.com Phone: (330) 899-1047 Address: 4200 Massillon Rd. Suite 100, North Canton, OH 44720